In this article you can read about how to correctly set up a message template, which will be send to a user when they change their password.
Create/edit message template when changing password
1. Go to "Settings" in the main menu and select "Templates"
2. Go to the "Messages" tab and click "+ New Message" to create a new message template
3. Fill in the details of the message template
Language: Choose language for this message template. The template can be created in various languages.
Internal title: Name the title for the internal description. This is shown when choosing a message template when sending a message.
Type: For this particular template choose "Users".
Area: For this particular template choose "Security > Password change".
4. Fill in the subject of the message, choose a layout if needed and finally insert the message text.
The above image is an example of the message text.
If you want to use keywords for the message text, click on "Keywords" and add them.
5. Click "Save" to save your message template
The template is now created and ready to use.