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Notify users about expiring certificates

Certificates are located in the Employee+Certificates tab. This can be either be done in the Emply certificate bank or by uploading the certificate in the external course. Both ways are listed below.

In Emply certificate bank

  1. Starting from the main menu, click through Settings+Learning+Certificate.

    learning-certificate-en.png
  2. Click on the certificate of interest or New certificate.

    certificate-en.png
  3. Enable the bell icon to set an expiration reminder.

    expiration-reminder-en.png
  4. Specify the reminder by clicking on days before and then the amount of days before, minutes before, or hours before.

    days-before-reminder-en.png
  5. Write the reminder email. You can use the template below:

    To : Employee email ID

    From : (Keep this empty)

    Subject : Reminder: Certificate about to expire

    Content - Reminder: Your certificate ‘"certificate title]" is about to expire on "[certification expiration date]."

    Kindly take the necessary renewal action or contact your supervisor.

    Thank you.

Upload certificate to external course

  1. Navigate to Employees, select the desired employee and then three lines+Learning.

    employee-learning-en.png
  2. Select the external course.

  3. Specify the reminder by clicking on days before and then the amount of days before, minutes before, or hours before.

    external-certificate-en.png
  4. Write the reminder email. You can use the template below:

    To : Employee email ID

    From : (Keep this empty)

    Subject : Reminder: Certificate about to expire

    Content - Reminder: Your certificate "[certificate title]" is about to expire on "[certification expiration date]."

    Kindly take the necessary renewal action or contact your supervisor.

    Thank you.

Activity logs

Activity logs are recorded when reminder message is sent to a participant to complete the course.

Course reminder:

System sent a message to employee

<first name> <last name> <Employee number> <Employee email>: <Subject>

e.g. System sent a message to employee Anabia Hamer #1029 kefa@emply.com:

Reminder: Complete course

Certificate reminder:

System sent a message to employee

<first name> <last name> <Employee number> >Employee email>: <Subject>

e.g. System sent a message to employee Anabia Hamer #1029 kefa@emply.com:

Reminder: Certificate about to expire

Important

The text will be the same as the feedback reminder text, the sender will reflect the "system," and the variables in the text change values based on what the reminder is.

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