This guide explains how to log in to Lessor Workforce as a new or existing user and provides tips if you encounter login issues.
These instructions support login for regular users using a smartphone or via a web browser.
Log in via the app
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Download and install the app from the App Store or Google Play
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Add your login credentials
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Enter or select your company.
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Enter your username and password.
You must use the same username and password that you use to log in to Lessor Workforce on a computer.
Note
If this is your first time logging in to Lessor Workforce, you will receive a one-time code and will be asked to create a new password afterward.
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Set Up a PIN
Now enter a 4-digit PIN of your choice.
The code has nothing to do with the password for the Lessor Workforce/browser version.
If you forget your 4-digit PIN, you'll need to uninstall and reinstall the app. You can then change the PIN in the app's settings.
You can change the PIN directly in the biometric data app under , and then select .
Note
You will now need to decide whether to enable notifications, Face ID, and location services. You can always change these settings later in your device's settings.
Congratulations! Your workplace has now been added, and you can use the Lessor Workforce app.
Log in via browser
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Go to the website https://workforce.lessor.dk/
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Add your login credentials
Now enter your company name, username, and password for Lessor Workforce.
Once you have entered the password you received—which may have been generated by your manager—you will then be asked to "change your password to activate your account."
Note
Forgot your password: Click to have a new one-time password sent to you via text message or email. This requires that you remember your username. If you cannot remember your username, please contact your manager or employer, as Lessor Workforce Support is not permitted to disclose sensitive personal information.
Congratulations! Your workplace has now been added, and you can use Lessor Workforce in your browser.
Tip
Your administrator in Lessor Workforce determines the maximum number of failed login attempts allowed. Some customers have set an unlimited number of attempts, while others have set a limit.
Add Workplace:
If you have access to multiple Lessor Workforce accounts, they will all appear on the app’s or browser’s login page. You can also add a new account or workplace by clicking .
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The username was entered incorrectly
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The password was entered incorrectly
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The password has been entered too many times
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No code is received when resetting
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The app hasn't been updated
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The user has been deactivated, or a resignation date has been entered by mistake
(Login is successful, but the page will be blank after logging in)
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There is cache in the browser that is causing problems (clear browser data)
Pas på
If you are unable to log in, please contact your manager. Lessor Workforce Support is not authorized to disclose sensitive personal information.
The most common login errors are typically caused by:
If you change your password on a computer, be sure to remove your employee login/workplace from the app and add the workplace again—using the new password. You do not need to uninstall the app or change your PIN.
Please note that you only need your username and password to set up your account in the app—meaning that when you use the app afterward, only the 4-digit PIN you chose will be used to log in.
If you do not receive a one-time password when creating a new account or resetting your password, it may be because the mobile number or email address you entered does not match the information in the system. Contact your employer and verify that the information listed on your user profile is correct.
If you entered the wrong PIN (4 digits), you can close the app and try entering it again. Alternatively, you can uninstall the app and reinstall it to set a new 4-digit PIN.
If the password is incorrect, you can close the app and try to create or link your user again. Otherwise, you'll need to contact your manager to receive a new password or to verify your login information.
If you are able to log in but your user-page in the app is blank, then you have either been deactivated in the system, or there is a termination date listed on your user-profile in Lessor Workforce.
If you're having trouble logging in through your browser, it may be because you entered your password or username incorrectly. If necessary, close all browser windows, try again in the same browser, or try a different one. If that doesn't work, contact your manager to verify that your information is correct.
If you do not receive a one-time password when creating a new account or resetting your password, it may be because the mobile number or email address you entered does not match the information in the system. Contact your manager and verify that the information listed on your user profile is correct.
If your login fails and you see the message "An error has occurred," try using a different browser or clear the cache in your current browser and then try again.
If you are able to log in but your user-page in the app is blank, then you have either been deactivated in the system, or there is a termination date listed on your user profile in Lessor Workforce.